Operations Services

The Challenge: A newly established restaurant, eager to impress with its culinary offerings, struggled to streamline their back-of-house operations. Without a well-oiled system in place, managing staff, ensuring food safety, and delivering a seamless customer experience proved difficult.

The Shemroon Hospitality Solution: Recognizing the importance of a strong operational foundation, Shemroon Hospitality provided a comprehensive suite of Operations Services to empower this restaurant's success.

POS & Back Office Selection: We assisted in selecting a Point-of-Sale (POS) system that fit their specific needs. This included considering factors like ease of use, scalability, and integration with back-office systems for inventory management and staff scheduling.
Staff Recruiting & Training: Our team collaborated with the restaurant to develop a comprehensive recruitment strategy and training program. This ensured they attracted qualified staff and equipped them with the necessary skills to deliver exceptional service.
Delivery & Catering Operating Systems: For restaurants offering delivery or catering services, we helped them establish efficient operating systems. This included streamlining order processing, dispatching deliveries, and managing catering logistics.
Manuals, Policies, Procedures, Forms & Checklists: Shemroon Hospitality developed a comprehensive library of manuals, policies, procedures, forms, and checklists. These resources provided clear guidelines for staff on everything from food preparation and safety protocols to guest service standards and resolving customer concerns.
Food Safety Audits & System Development: We conducted thorough food safety audits to identify any potential risks and ensure compliance with regulations. Additionally, we assisted in developing a robust food safety system to guarantee the consistent quality and safety of all menu items.

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The Result: By implementing Shemroon Hospitality's Operations Services, the restaurant experienced a significant improvement in its back-of-house operations. The selected POS system streamlined order processing and staff scheduling, while the training program ensured a well-equipped and efficient team. The established operating systems for delivery and catering services allowed them to cater to a wider audience seamlessly. Furthermore, the comprehensive manuals and food safety protocols instilled confidence in staff and ensured a consistent, high-quality dining experience for guests.

Testimonial

Take a look at what our clients say

Starting an Iranian Restaurant from scratch felt overwhelming. But Shemroon Hospitality made it smooth sailing! Their team guided us on everything, from finding the location, crafting the perfect menu to training our staff. They turned our dream into a reality, and now we're a thriving spot! We couldn't be more grateful for their expertise and support.

Bahri

Hafiz Restaurant-owner

After years of struggling to make ends meet, we reached out to Shemroon Hospitality for help. Their team recommended a menu overhaul, and the results were nothing short of remarkable. Not only did our revamped menu attract more customers, but it also significantly increased our profitability. With their insightful guidance and expertise in menu development, we were able to transform our restaurant into a thriving business.
We're grateful to Shemroon Hospitality for their role in our success and highly recommend their services to any restaurant owner looking to boost profits and delight customers

Vahid Couchani

Restaurant Owner

Before teaming up with Shemroon Hospitality, our restaurant had no online presence. With their help, we launched an online store and streamlined delivery services. Now, we reach new and existing clients more effectively. Thanks to Shemroon, our sales have soared, and we've become a top choice for food delivery in our area. Their support has been invaluable in transforming our business and unlocking new growth opportunities.

Bahram

Chicago Grill owner